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Legal

Privacy Policy

Last Updated: August 16, 2026 · View Terms of Service

1. Scope and Acceptance

This Privacy Policy (“Policy”) describes how The Tighlman Group LLC, an Arizona limited liability company (“The Tighlman Group,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise processes information in connection with the website located at betterfms.com and any related pages, subdomains, or services that reference or link to this Policy (collectively, the “Services”).

This Policy addresses information handling only. Rules governing your use of the Services, engagement terms, payment, warranties, and liability are set out separately in our Terms of Service, which apply alongside this Policy.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree, you must immediately discontinue use of the Services.

2. Information We Collect

We collect only the information necessary to operate the Services and to respond to communications you initiate with us. Categories may include:

  • Information you provide directly. When you contact us by email, telephone, or any communication channel we make available, we receive the contents of your communication and any information you choose to disclose, such as your name, email address, business name, telephone number, and the subject of your inquiry.
  • Automatically collected information. When you visit the Services, our infrastructure providers (including hosting, content-delivery, and analytics vendors) may automatically log information such as IP address, device type, operating system, browser type and version, referring URL, pages viewed, timestamps, and approximate geographic location derived from IP address.
  • Cookies and similar technologies. The Services and embedded third-party scripts may set cookies, local storage entries, pixels, web beacons, or comparable identifiers to enable functionality, remember preferences, measure performance, and understand usage. You can disable cookies through your browser settings, but parts of the Services may not function as intended.
  • Business contact information. If you become a client, prospective client, vendor, or business contact, we may retain records about our interactions, contracts, deliverables, invoices, and project communications.

We do not knowingly collect biometric data, government-issued identifiers, payment-card data, or special categories of personal information described under the General Data Protection Regulation through this website. Do not submit such information to us through this website.

3. How We Use Information

We may use information for any lawful business purpose, including:

  • operating, maintaining, and improving the Services;
  • responding to inquiries, providing requested information, and communicating with you about projects, proposals, or engagements;
  • performing contracts, generating invoices, and collecting outstanding amounts;
  • measuring and analyzing usage of the Services, debugging, and improving security, reliability, and performance;
  • preventing, detecting, investigating, and responding to fraud, unauthorized access, abuse, or violations of our terms or applicable law;
  • complying with legal obligations, including responding to lawful subpoenas, court orders, or government requests; and
  • establishing, exercising, or defending legal rights and claims.

4. How We Share Information

We do not sell personal information. We share information only as described below or with your consent:

  • Service providers. We engage third-party vendors (such as hosting, email, analytics, error monitoring, and communication providers) to perform functions on our behalf. These providers may access information solely to perform their services and are bound by confidentiality obligations.
  • Professional advisors. Attorneys, accountants, auditors, insurers, and consultants who provide professional services to us.
  • Business transfers. In connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be transferred or disclosed to potential or actual successors.
  • Legal requirements. When we believe in good faith that disclosure is necessary to comply with applicable law, legal process, regulatory request, or to protect the rights, property, or safety of The Tighlman Group, our clients, our personnel, or the public.
  • Aggregated or de-identified data. We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you.

5. Third-Party Services and Links

The Services may contain links to or embed content from third-party websites, products, or services that we do not control. We are not responsible for the privacy practices, content, or policies of any third party. Your use of any third-party website or service is subject to that third party's own terms and privacy practices, which we encourage you to review.

6. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, contractual, audit, dispute-resolution, or enforcement requirements. We may retain information indefinitely in backups, archives, or disaster-recovery systems even after deletion from active systems.

7. Data Security

We take commercially reasonable measures designed to protect the information we hold from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot and do not guarantee the absolute security of any information, and you transmit information to us at your own risk.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding personal information about you, such as the right to access, correct, delete, restrict, or object to processing, or to receive a copy of your personal information in a portable format. You may exercise any such rights by emailing us using the contact details in Section 11. We will respond as required by applicable law and may require verification of your identity before fulfilling a request.

We do not respond to “Do Not Track” browser signals at this time because no industry consensus exists for interpreting them.

9. Children

The Services are not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children under thirteen (13). If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

10. International Users

The Services are operated from the United States and intended for users located in the United States. If you access the Services from outside the United States, you understand that information may be transferred to, stored, and processed in the United States or other jurisdictions whose data-protection laws may differ from those of your country. By using the Services, you consent to such transfer, storage, and processing.

11. Changes to This Policy

We may update this Policy at any time and for any reason. When we do, we will revise the “Last Updated” date above. Your continued use of the Services after any change constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically.

12. Contact

For privacy questions, requests, or notices required under this Policy, please contact us through the “Book a call” option on our website, which opens your email client and addresses a message to our designated contact.